Since 1999 PEER1 has been catering excellent dedicated hosting, colocation, cloud hosting managed hosting, and network service with high uptime commitment. Company believes in providing high security services without any hassle and frustration of week service networks. Company has a slogan for its services "equal parts passion, persistence, guts and belief." They changed the telco business tendency and removed bureaucracy and high-costs. Company has FirstCall Promise™ strategy for resolving customers issues until they get answers. Peer1 backed by iron clad service level agreements (SLAs) and 30 day money back guarantee. Company has became the partner with Microsoft Gold Certified and a Redhat Advanced.
Company headquarter is situated in Canada, it has 16 datacenters across North America, UK and Europe. Basic operations are executed from the Toronto data center. All networks connected via fastFiber optic which has more than 25,000 miles laid cables with 10GBps running speed. All data centers are connected via 1500 network providers and multiple Tier 1 upstream providers.
PEER 1 Hosting: Reliability and Performance Report
Company offers all-inclusive global SLA possible. Company has 100% uptime guarantee. Company`s all networks are based on FiberFast Network solutions. Their Mission critical and on-demand cloud comes with high uptime guarantee. Company all network are reliable and provides credits if downtime happened. Managed services are included replacement guarantee if resources failed. Company`s data centers are fully HVAC climate controlled and monitored by on-site facilities.
PEER 1 Hosting Plans
PEER1 offers managed hosting, cloud hosting colocation and on-demand cloud hosting.
Managed Services includes managed dedicated servers, e-commerce platform, Magento hosting and Microsoft exchange. These services are suitable for eCommerce Websites, Web & Mobile Apps, Gaming & Rich Media Websites and SaaS Websites. Managed services comprises advanced monitoring, security, OS & applications, storage & backup, load balancing,disaster recovery suite, global load balancing and Databases.
On-Demand Cloud, is based on True Native Hybrid Cloud™ which is split in two plan Bare Metal Cloud Servers and Virtual Cloud Servers . Both plans can be customized through simple and intuitive cPanel.
Cloud Hosting comprises three plans, one is already defined that is on-demand cloud. Two plans are mission critical cloud and managed private cloud. Mission Critical cloud comprises off-site replication, burstable bandwidth and redundancy across all network locations. It takes thirty minutes or some times 1 hours for deployment. Whereas Managed private cloud is a single tenant private server which includes site recovery manager. Replication is possible only in data center not globally. As it fully managed so it takes at least 15 days for deployment.
Apart from managed hosting, PEER1 offers Colocation hosting. Company has 10 data centers in north America and one is in UK. These data centers are comprised with Network monitoring, resiliency, capacity and speed, Environment scaling and space planning and more features.
PEER 1 Hosting Price Value
PEER 1 Hosting: Features and Control Panel
- Redundant networks
- Eleven global colocation datacenters
- Advanced infrastructure technology
- State-of-the-Art Infrastructure with best-of-class configurations
- FirstCall Support of 24x7x365
- 10Gbps FastFiber NetworkTM
- Zero downtime guarantee
- Net Promoter® for solving customers issues.
- cPanel/WHM comes with every plans.
- Plesk control panel
PEER 1 Hosting Support
PEER1 provides FirstCall support to clients. They no need to call company support executives twice. Company`s support representatives will help you by their 100% efforts and less time waiting. Clients will get technical assistance for their issues, only IT team engineers will help them. Company provides 24*7*365 days technical live chat and email support. Apart from this company offers technical account manager for assisting customers problems.
FisrtCall Response means clients get high and excellent support from company.
On-demand Cloud deployments.
16 state-of-the-art datacenters and 11 colocation centers
100% Uptime Guarantee
Unlimited 24/7 trouble shooting support for all clients.
Some information is not listed on websites like dedicated server price and value.
Cancellation is done by sending a Cancellation Request through the use of support ticket system. Cancelling before the end of term attracts Early Termination Fees which is around 25% of total fees. Mission Critical Cloud services can be terminated in parts or whole. For cancellation of On Demand Services, the client has to use ticket system for sending Cancellation Request.
PEER1 hosting is providing managed ,cloud and colocation services with great customer support. Company believes that customer support is matter with sophisticated product deals. Company is optimized to help businesses of all sizes by delivering highly valuable services and support.